8tube Privacy Policy — Protecting Your Data
Your privacy is our priority. This page clearly explains how 8tube collects, uses, stores and protects the personal information of Malaysian users.
Last updated: January 2026 | Version: 2026-MY-01
Information We Collect
8tube collects users' personal information to provide a secure, seamless platform experience tailored to the needs of Malaysian users. Data collection is carried out transparently and covers only the information genuinely required for platform operations.
Account Information
During registration, we collect your username, email address, phone number and any other information you voluntarily provide. This information is used to verify your identity, manage your account and process transactions.
Device & Browser Information
We automatically collect technical information when you access 8tube — including device type, operating system, browser type, IP address, screen resolution and pages visited. This data helps us identify technical issues and optimise the mobile experience for users in Malaysia.
Payment Information in Malaysian Ringgit
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect transaction-related information such as your chosen payment method, transaction amount and transaction reference. We do not store full bank card details or banking account information directly — this sensitive data is processed through secure third-party payment gateways.
Usage & Session Data
We record in-platform activity such as games played, markets wagered on, session duration, and interactions with the interface. This information is used for security purposes, detecting suspicious activity, and monitoring compliance with our terms of use.
How We Use Your Information
Information collected by 8tube is used solely for the following purposes:
- Account management: Enabling you to log in, manage your profile, process deposits and withdrawals, and review your transaction history.
- Platform security: Detecting and preventing fraud, promotion abuse, unauthorised access attempts and money laundering activity.
- Service improvement: Analysing usage patterns to improve the interface, platform speed, and overall user experience.
- Important communications: Sending account-related notifications, transaction confirmations, security alerts and service updates.
- Legal compliance: Meeting applicable legal obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
8tube does not use your personal information for third-party advertising without your explicit consent.
Cookies & Tracking Technologies
What Are Cookies
Cookies are small text files stored on your device when you visit 8tube. They help the platform remember your preferences, maintain your login session and understand how you interact with the platform. Without cookies, certain core platform features may not function properly.
Types of Cookies Used
- Session cookies: Active only while you browse the platform and automatically deleted when you close your browser. Used to maintain your login status.
- Preference cookies: Saving your language settings and display preferences for future sessions.
- Analytics cookies: Collecting aggregated, anonymised usage data to understand browsing patterns and improve platform performance.
- Security cookies: Helping detect suspicious activity and protecting your account from unauthorised access.
You can adjust your cookie settings through your browser. Do note that disabling certain cookies may affect the functionality of the 8tube platform.
Data Storage, Security & Sharing
Storage & Retention Period
Your personal data is stored on servers protected by strict access controls. 8tube retains account information for as long as your account remains active. Following account closure, certain records may be kept for a defined period to meet legal and audit requirements.
Security Measures
All communications between your device and 8tube's servers are protected with industry-standard SSL encryption. Sensitive data such as transaction details is encrypted both at rest and in transit. Internal access to user data is restricted to personnel who genuinely require it, with layered access controls in place.
Third-Party Sharing
8tube does not sell or rent your personal information to third parties for marketing purposes. Data may be shared with payment service providers (to process RM transactions), technical service providers (for platform hosting and operations) and legal authorities where required by law. All such third parties are bound by strict confidentiality obligations.
User Rights & How to Contact Us
Your Rights Over Your Personal Data
As an 8tube user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold in relation to your account.
- Right to Rectification: If the information we hold is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your personal data, subject to legal obligations that restrict erasure within a certain period following account closure.
- Right to Object: You may object to the processing of your data for certain purposes that are not necessary for the service contract.
Changes to This Privacy Policy
8tube reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements or platform improvements. The version date at the top of this page indicates when it was last updated. Continued use of the 8tube platform after any changes are published constitutes acceptance of the updated policy.
Contact Support
For any enquiries regarding this Privacy Policy, including requests for data access, rectification or deletion, please refer to the FAQ page first. For more specific enquiries, contact the 8tube support team through the in-platform channels after logging in to your account. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.